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  1. Iron Mountain Support
  2. Knowledge Base

Knowledge Base

This section includes information on how to use Policy Center

PCS - Getting Started Guide

  • How to request Support in Pro/Ent Edition?
  • How to access Knowledge Base in Pro/Ent Edition?
  • What are the roles and permissions in PCS?

Policy Center Training Videos

  • Citation Mappings - Updating Citation Mappings

Introduction into PCS for the Records Managers

  • What is Records Management Program?
  • Records Management Fundamentals
  • What is a Records Retention Schedule?
  • What is the IG Portal?
  • Identify Favorites in the IG Portal

Understanding PCS Retention Objects

  • Country Code Index

Reports

  • User Activity - Tabular

Admin

  • How to Delete Retention Objects via Uploader?
  • How to Edit Retention Object via Uploader?
  • How to Create New Retention Object with Mappings via Uploader?
  • How to configure Custom Fields?
  • How to edit a User?

Retention Schedule

  • How to change sorting of retention objects?
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